Privacy policy

From 21st December 2001, a new legislative regime dealing with the way we handle personal information commenced.

Biotope intends to treat your information in the following manner:

  • Biotope respects the privacy of its customers
  • The personal information Biotope collects is used for the purpose of meeting your purchasing requirements.
  • This information may include, your name, address, phone number, e-mail address, credit card details (where you provide them) and any further information you volunteer to us.
  • Where necessary to fulfill your purchasing requirements, we will provide this personal information to our partnering businesses.

Please be assured we will not disclose any personal information for any other purpose without your consent, except where the use or disclosure is required or authorised by or under law. Biotope takes reasonable steps to protect any personal information it holds from misuse, loss, unauthorised access, modification or disclosure. Biotope does not send unsolicited mail, nor does it sell, in whole or part, the personal information it collects and does not disclose it to other organisations, except as provided above.

The consequence of you not providing any information requested by Biotope is that Biotope may not be able to complete your purchasing requirements, nor will it be able to contact you to advise of changes regarding your purchase.

On request you are welcome to view the personal information that we hold about you. If you think that any personal information we hold about you is inaccurate, please contact us and following authentication, we will take reasonable steps to ensure that it is corrected

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